Refund policy
Returns
We accept returns only if:
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The product is damaged
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The wrong item was delivered
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The item is unused and in original packaging
Return requests must be made within 48 hours of delivery.
Non-Returnable Items
For hygiene and safety reasons, perfumes and fragrances cannot be returned if opened or used.
Return Process
To request a return, contact us with:
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Order number
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Clear photos of the product
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Reason for return
Contact:Â arabianxents@gmail.com
Phone: +92-309-9988-383
Refunds
Once the returned product is inspected and approved:
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Refunds are processed within 5–7 business days
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Refunds are issued via the original payment method or bank transfer
Exchange
We only offer exchanges for damaged or incorrect items, subject to stock availability.
Return Shipping
Customers may be responsible for return shipping costs unless the error was from our side.